Day Camp FAQs
Activities
Age Considerations
Allergies
Arrival and Departure
Camper/Staff Ratios
Camper Discipline
Change of Address
Co-ed Camps
Communication/Phone Calls
Extended Hours
Food Services
Health and Safety
Health Issues
Inappropriate Behavior
Lost and Found
Medications
Packing
Picking up your Camper
Rain Days
Registration
Repeat Campers
Season Membership
Special Needs
Swimming Pool
Transportation
Snack Shop
Waiting Lists

Activities
Whether an expert or beginner, there's something for you! Our qualified staff will encourage you and ensure your safety. You'll be trained and get to play on the Kids Course, Big Course and Zip Lines if applicable. All equipment and safety gear is provided. We'll work you up slowly so that you're comfortable with each level. The first day will be mostly spent of the training course and low levels and we'll work our way up the course a little more each day. We'll also play some Laser Tag in the woods, go swimming in the town pool and utilize the sports complex along with the Dream Park. Please note that for the safety of our guests, all campers must pass a swim test to swim in the deep end of the Town of Cornwall's swimming pool. Campers who do not pass the swim test will have to stay in the shallow end while swimming at the pool.
Back to Top

Age Considerations
Age limits are meant to be a guideline. Exceptions are made for campers who function at a different level than their age would suggest.
Back to Top

Allergies

We discourage staff and campers from bringing items that contain peanuts. However, please note that we are not peanut free because the facility is shared with the public and nuts may have been consumed in public areas. Please make sure all food allergies are listed on the registration form.
Back to Top

Arrival and Departure
Arrival and Departure Times are stated in your Confirmation Letter. If you need to pick up or drop off your camper outside normal hours please let us know in advance. We have early drop off and late pick up options available at an extra charge.
Back to Top

Camper/Staff Ratios
We have excellent Camper to Staff ratio of 8 to 1 on the Big Course and 10 to 1 for the remainder of the day.
Back to Top

Change of Address
If you change your mailing or email address please contact the office and let us know. We wouldn't want any of your correspondence to get lost in the mail or in cyberspace.
Back to Top

Co-ed Camps
All of our camps are Co-ed.
Back to Top

Communication/Phone Calls
If you need to talk to your camper during camp just Contact the Office and they will do their best to connect you with your child as soon as possible.
Back to Top

Extended Hours
We will provide extended care for campers for a fee of $25/week. The extended hours will be from 8:00-8:30 and again from 4:30-5:00. Please indicate extended registration on your registration form.
Back to Top

Food Services
Please ensure your child comes to camp each day with a bagged lunch, a snack and a water bottle filled up are ready to go. We discourage staff and campers from bringing items that contain peanuts. However, please note that we are not peanut free because the facility is shared with the public and nuts may have been consumed in public areas. Please make sure all food allergies are listed on the registration form.
Back to Top

Health and Safety
A healthy camp is a happy camp. That is why maintaining camper health is a top priority for us. Our courses and gear are given a yearly inspection by a qualified Inspector and daily inspections by staff. All our Staff have current first aid training and the Queen Elizabeth Hospital is located just 20 minutes from our site.

Additional Health Services:
    Epi Pen training for all staff as needed
    Regular medication dispensing as needed *If it must be administered by a camp staff member we will require you to complete a Medical Consent form prior to the camp start date.*
    Sun protection protocol

You are entrusting us with your children and we take this responsibility very seriously. We are therefore committed to providing a safe and secure camping environment for all our campers and staff.

Our Safety Assurance:
    All Camp Staff are trained as Course Guides
    The town pool is staffed with qualified lifeguards
    First aid kits are at key areas
    Staff are certified in first aid
    Campers are supervised by staff all day. Your child is never left unsupervised.
    Risk management of site, facilities and activity areas strictly enforced
    Thorough staff screening

Back to Top

Health Issues
We do our best to accommodate campers with special health needs, however we are not staffed with doctors or nurses. Our staff is trained in First Aid but are not medical professionals. They will do their best to care for your child but if a medical condition proves too complex we may not be able to accommodate you. Please remember when bringing any prescription medications to camp they MUST be in their original labelled container, or you may wish to go to your local pharmacy and have your camper’s medications placed in an appropriate blister-pack.
Back to Top

Inappropriate Behavior
We reserve the right to send campers home for inappropriate behaviour at the parent(s) or guardian(s) expense and without refund. The safety and security of our guests is always of the highest priority.
What the Camper Should Know Before Arriving
  1. Rise and Climb will not tolerate fighting or bullying.
  2. Rise and Climb will not tolerate crude language or demeaning comments.
  3. Rise and Climb will not tolerate disrespect towards other campers or staff.

Behavioural Expectations
Campers are expected to treat one another respectfully (no put downs or rough horse play). We strive to resolve behavioural problems with campers promptly and effectively but reserve the right to dismiss a camper for behavioural problems at the discretion of the staff. No refund will be made for dismissals due to disciplinary action. Parents will be responsible for the removal of the camper due to dismissal.
Back to Top

Forms of Camper Discipline
    Limiting Activity
    Separation
    Making Restitution
    Withdrawing Privileges
    Talk with staff leaders
    Phoning Parent/Guardian
    Sending the Camper Home if deemed necessary by the staff
Back to Top

Lost and Found
All lost and found items are displayed multiple times during the week for the campers to claim. All unclaimed items will be donated to a local charity. Please call the office if you have lost an item and we will attempt to locate and hold on to it for you.
Back to Top

Packing
We recommend that you pack with your child's help. Involve them in the process of choosing what to bring so that they can identify their own belongings. Labelling everything is also very helpful. Click here to view our "Packing List".

Clothing Policy: We maintain a dress code consistent with Island schools: Shirts and bathing suits should be modest.
Back to Top

Rain Days
We know rain happens but hope it doesn't. Luckily we can climb rain or shine and we have shelter which allows us space to conduct games and activities even while it rains. Although the rain is not desired, we still have a great time even when it pours. But please remember to pack clothes and rain gear with those days in mind.
Back to Top

Registration
In order to register your camper we will need a completed registration form along with payment which you can do online. We will send a Confirmation Letter upon receipt of your registration (or we may call depending on time frame and situation). It will contain all necessary information. Don't worry, we work hard to make your first day at camp go smoothly and hassle free! If you have any questions at any time, please do not hesitate to contact us.
Back to Top

Repeat Campers
Your camper is welcome to come to Rise and Climb for more than one week.
Back to Top

Season Membership
Campers who have fully paid for their registration are entitled to a Season Membership. Season Membership allows access to the Big Adventure Course ONLY. The Kids Course is not included in the Season Membership. Campers who cannot meet the height requirements of the Big Course will need to have an adult accompany them on the course if they wish to use their membership.
Back to Top

Swimming Pool
We swim at the Cornwall town pool which is an in ground pool. It has a 3 ft shallow end along with an 8 ft deep end. Swimming is always supervised by the town's certified lifeguards. Our campers will have to pass a quick swim test before they are allowed to swim in the deep end. It is about a 10 minute walk from Rise and Climb which includes sidewalks and traffic crossing lights.
Back to Top

Transportation
Parents are responsible for transportation to and from camp. Once at camp we'll walk to the Terry Fox Sports Complex amenities and pool following the sidewalks and walking paths.
Back to Top

Snack Shop
Each afternoon campers have an opportunity to buy snack products from our Snack Shop.
Back to Top

Waiting Lists
If a camp fills up we will put your name on a waiting list and there is no cost to do this. Please know that we will contact you as soon as possible if a spot becomes available. We want you here – and we apologize for any inconvenience.
Back to Top



 
©2013 Rise and Climb | Mobile